STANDARD WARRANTY STATEMENT
J.E. Reel Drive Lines are custom manufactured to your specifications using the highest quality standards and are warranted to the original purchaser or recipient only. This warranty is non transferable.
The purchaser shall be responsible to determine all design and/or specifications parameters and the suitability of any particular product for its intended use in accordance to Lift, Tire Size, Gear Ratio, Angle, Suspension and all other Vehicle Modifications. All of these items contribute to high maintenance drive shafts.
O.E. manufactures spend millions of dollars and countless man hours in R&D to make sure their vehicles perform trouble free. Any changes to suspension, gear ratio, tire size, and/or other modifications add additional stress and wear to these vehicles adversely affects both reliability and ride comfort. Vehicles can have problems associated with theses modifications. J.E. Reel Drive Lines Specialists is not responsible for any problems occurred due to installations or modifications to any vehicle.
Products purchased from J.E. Reel Drive Lines Specialists are warranted to be free from defects in materials or workmanship, for a period of 180 days from the date of purchase.
Our liability for defects which may occur during the first 30 days of the coverage period will be repair, replacement or refund upon return of product.
Any defect which may occur after 30 days and prior to 180 days from the date of purchase, the product may be returned for the repair, replacement or refund at our sole discretion.
All warranties are performed at J.E. Reel Drive Line Specialists.
Any failure of the weld will be warranted for the life of the drive shaft.
This is the entire obligation of J.E. Reel Drive Line Specialists. No other warranty is expressed or implied.
Some states do not allow the exclusion of incidental or consequential so the above limitations may not apply to you. This warranty gives you specific legal rights. You many also have other rights which vary from state to state.
Not covered in warranty:
Malfunctions due to improper installation, functional or design parameters, tampering or modification. (This includes use of lift kits without adjustable control arms.)
Incidental or Consequential damages.
Acts of God or accident.
Failures which may occur as a result of lack of maintenance or damaged mating components.
Any modifications or repair by anyone other than J.E. Reel Drive Line Specialists will void this warranty
J.E. Reel Return Policies and Disclaimers
J.E. Reel gladly accepts returns on all new merchandise.
Note that all returns are subject to a 15% restocking fee. Please try to include all original packaging, manuals, and ancillary materials in order to avoid being penalized.
Reimbursement eligibility for returns is as follows:
· Within 90 days of invoice date: store credit only, less any restocking fees
· After 90 days of invoice date: no refunds after 90 days
Refunds will be given on parts only and excludes labor or installations, charges, shipping, or any other charges. All parts must be returned in the original package, cannot be damaged or installed, and must be in original condition. All retuned parts must be sent freight prepaid and are subject to a re-boxing fee.
For all returns, please fax or e-mail in the completed RGA Form. Provide a specific reason for your return, and request a Return Goods Authorizations (RGA) number.
When packaging your parts for shipping, write the RGA number on the outside packaging in large, easily visible letters, and include a copy of the original invoice in the package.
We strongly recommend packing any parts with fragile components with sufficient padding. Note that we are not responsible for products being returned to us that are damaged mid-shipment.
*O.E. manufactures spend millions of dollars and countless man hours in R&D to make sure their vehicles perform trouble free. Any changes to suspension, gear ratio, tire size, and/or other modifications add additional stress and wear to these vehicles adversely affects both reliability and ride comfort. Vehicles can have problems associated with these modifications. J.E. Reel Drive Lines Specialists is not responsible for any problems occurred due to installations or modifications to any vehicle.